1. Terms & Conditions

Effective Date: May 27, 2025

Welcome to www.beenprinting.com, the official website of Been Printing Company. By using our website or purchasing from us, you agree to the following Terms & Conditions. Please read them carefully.

1. Use of Our Website

You agree to use this site lawfully and not for any fraudulent purpose. You must not use our website or services to infringe on the rights of others.

2. Products

All products are hand-printed and may contain minor variations or imperfections due to the handmade nature. We do our best to represent colors and designs accurately in photos.

3. Orders & Payment

We accept payment via secure third-party services (e.g., Shopify Payments, PayPal). Orders are confirmed upon successful payment. We reserve the right to cancel any order due to inventory issues, pricing errors, or suspected fraud.

4. Shipping

Please refer to our Shipping Policy below for detailed shipping timelines and costs.

5. Returns & Refunds

Due to the custom nature of our products, we offer limited returns. Please review our Return Policy below for more information.

6. Intellectual Property

All content, including artwork, product designs, and branding, is the intellectual property of Been Printing Company. You may not reproduce or use our content without written permission.

7. Limitation of Liability

Been Printing Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of our site or products.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the site after changes constitutes acceptance.

9. Contact

Questions? Reach us at info@beenprinting.com

Effective Date: May 27, 2025
Been Printing Company
Email: info@beenprinting.com
Website: https://www.beenprinting.com

1. Overview

At Been Printing Company, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.beenprinting.com, make a purchase, or interact with us.

We are committed to complying with Massachusetts regulations, including 201 CMR 17.00, which outlines standards for the protection of personal information of residents of the Commonwealth.

2. Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Name, email address, shipping/billing address, phone number.

• Payment Information: Processed securely through third-party services (e.g., Shopify, PayPal); we do not store credit card details.

• Order History: Products purchased, dates, and transaction details.

• Website Usage: IP address, browser type, device info, pages visited (via cookies and analytics tools like Google Analytics).

• Communications: Any messages or inquiries sent through our contact form or email.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Communicate with you about orders, products, or promotions

• Provide customer support

• Improve our website and services

• Send newsletters or updates (with your consent)

• Comply with legal requirements

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze traffic, and improve our website. Cookies are small text files stored on your device.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Sharing Your Information

We do not sell your personal information. We may share information with:

• Service Providers: For payment processing, shipping, website hosting, analytics, and email communication.

• Legal Authorities: When required by law, regulation, or court order.

All third parties are contractually obligated to protect your information in accordance with applicable laws.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information, in compliance with Massachusetts regulations. These include secure website connections (SSL), limited access to personal data, and encryption where applicable.

7. Your Rights

If you are a Massachusetts resident, you have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Withdraw consent (where applicable)

To make a request, contact us at info@beenprinting.com.

8. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal data from children.

9. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Been Printing Company
Email: info@beenprinting.com
Website: https://www.beenprinting.com

Effective Date: May 27, 2025

We ship your hand-printed items with care from Massachusetts, and we do our best to get them to you as quickly as possible.

Shipping Methods & Rates

• Standard shipping is available across the U.S.

• Rates are calculated at checkout based on your location and order size

• We ship through USPS at this time.

Processing Time

• All items are currently made to order. Most orders ship within 10-12 business days

• Custom location and stamp items may take up to 10 business days to prepare

• Custom map items may take up to 20 business days to prepare

International Shipping

We currently do not offer international shipping, but we’re working on it—stay tuned!

Tracking & Delivery

Once shipped, you’ll receive a tracking number via email. Been Printing Company is not responsible for delays due to the carrier, weather, or customs.

Lost or Stolen Packages

Please ensure your address is correct at checkout. We are not responsible for lost or stolen packages once marked as “delivered.” If your item is missing, contact the carrier and let us know—we’ll do our best to help.

2. Return & Refund Policy

Effective Date: May 27, 2025

At Been Printing Company, each product is made with care and intention. Due to the handmade and customizable nature of our work, we handle returns on a case-by-case basis.

Non-Returnable Items

• Custom or personalized items (e.g., custom maps or place names)

• Items marked as final sale

Eligible Returns

• Non-custom items must be returned within 30 days of delivery

• Items must be unused, unwashed, and in original condition

• Customer is responsible for return shipping unless the item was damaged or incorrect

Refunds

Once we receive your return, we’ll notify you by email. If approved, your refund will be processed to your original payment method within 7 business days.

Damaged or Incorrect Orders

If your item arrives damaged or you received the wrong item, email us at info@beenprinting.com within 7 days of delivery. Please include photos and your order number.